Refund policy

FREE UK Returns 

We have a 30-day Return Policy, which means you have 30 days after purchasing your item to request a return. 

To be eligible for a return:

• The item must have been purchased via the stravaig-clothing.co.uk website.
• The item must be in its original condition, unworn and in its original packaging.
• The item is safely packed to avoid damage in transit.

Please note - if you return your item and the above conditions are not met, we will be unable to offer you a full refund/exchange.

To start a return, please contact us at info@stravaig-clothing.co.uk with your order number, whether you’d like an exchange or a refund and your reason for exchange/refund.

We’ll send you a free shipping label. Please ensure returns/exchanges are sent back within 5 days of receipt of the shipping label.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Clearance Items

Clearance items can be returned within 14 days of delivery.

Stravaig Again Robes

Our Stravaig Again robes (Cosmetic Seconds, Ex-Display and Used robes) come with free 14-day returns. You have 14 days from the day you receive your robe to request a return.

To be eligible, the robe must be returned in the same condition you received it, unworn and safely packed. Ex-Display and Used robes may not come with their original packaging, so this isn't required for these robes.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can rectify the issue as soon as possible.